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Q Are there hidden fees?
A No. LJVOGUES provide a detailed invoice upfront covering sample costs, mold fees (if any), and production costs. No surprises.
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Q Can I use my own freight forwarder?
A Absolutely. LJVOGUES are happy to coordinate with your designated forwarder for pick-up and documentation.
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Q How do you calculate shipping costs?
A Shipping is calculated based on volumetric weight and destination. Ljvogues provide a transparent quote from our logistics partners without markup.
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Q What are the Incoterms?
A LJVOGUES typically work with FOB, EXW, or DDP (Delivered Duty Paid) to make it easier for you.
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Q Do you offer shipping services?
A Yes, we can arrange shipping via Express (DHL/FedEx), Air Freight, or Sea Freight depending on your budget and timeline.
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Q Which payment methods are available?
A We accept T/T (Bank Transfer), PayPal (for samples), Western Union, and L/C for large orders.
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Q What currencies do you accept?
A We primarily accept USD, EUR, and RMB.
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Q What are your standard payment terms?
A Standard terms are 30% deposit to start production and 70% balance before shipment. For long-term partners, we offer more flexible terms.
