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Q Do you support dropshipping or small-batch test production?
A We provide limited wholesale & sample lots (50–100 pcs) for marketing validation or influencer campaigns.
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Q Can you help us design a full menstrual product line?
A postpartum underwear, incontinence wear, and swimwear options — helping brands offer consistent collections.
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Q Do you offer branding and packaging customization?
A Yes. We provide logo printing, labels, swing tags, and sustainable packaging including compostable or paper-based bags with your brand imagery.
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Q What happens if we face product quality issues?
A We offer a Zero-Defect Guarantee. In rare cases of confirmed defects, we provide free replacements or refunds at our expense. Our after-sales team ensures all claims are handled within 48 hours.
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Q How do you protect our design and brand information?
A All projects begin with a Non-Disclosure Agreement (NDA). We maintain strict data isolation and independent project teams to secure your intellectual property.
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Q Where are your main markets and shipping options?
A We export worldwide — mainly the US, EU, UK, Australia, and Canada — using DDP/CIF air or sea freight. Express sample delivery via DHL/FedEx is available.
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Q What is your typical production lead time?
A Standard production takes 30–45 days after sample approval.
For long-term or high-volume clients, we offer a Safety Stock Plan — reserving capacity and raw materials based on your sales forecasts, ensuring smooth supply during demand peaks like Black Friday.
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Q How long does sampling take?
A 7–10 business days. We include one complimentary standard sample (shipping charged). If revisions are needed, our R&D team fine-tunes until it meets your brand’s exact requirements.