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Q How long does shipping take?
A Express takes 3-5 days; Air Freight 7-10 days; Sea Freight 25-40 days depending on the destination.
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Q Can you split shipments?
A Yes, LJVOGUES can split shipments to different addresses or release partial stock to help with your cash flow and storage.
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Q Do you help with customs clearance?
A If you choose DDP terms, we handle everything. For other terms, LJVOGUES provide all necessary documentation (Commercial Invoice, Packing List, CO) to assist your broker.
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Q Are there hidden fees?
A No. LJVOGUES provide a detailed invoice upfront covering sample costs, mold fees (if any), and production costs. No surprises.
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Q Can I use my own freight forwarder?
A Absolutely. LJVOGUES are happy to coordinate with your designated forwarder for pick-up and documentation.
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Q How do you calculate shipping costs?
A Shipping is calculated based on volumetric weight and destination. Ljvogues provide a transparent quote from our logistics partners without markup.
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Q What are the Incoterms?
A LJVOGUES typically work with FOB, EXW, or DDP (Delivered Duty Paid) to make it easier for you.
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Q Do you offer shipping services?
A Yes, we can arrange shipping via Express (DHL/FedEx), Air Freight, or Sea Freight depending on your budget and timeline.
